07 Feb I BOUGHT TICKETS FROM AN UNAUTHORIZED SOURCE (FACEBOOK, MARKETPLACE, KIJIJI, ETC.) – HOW DO I CHECK IF THEY ARE VALID?

If tickets were not purchased directly from Showpass or our verified resell platform, then we cannot verify them. If you bought from a reseller, the original purchaser must transfer the ticket to your name via Showpass. If ticket is not in your name, we cannot verify that the ticket belongs to you and cannot provide wristband to access the festival.

For your own safety and reassurance, always purchase tickets directly from our official website. We will NOT be accepting any other third party tickets (example: Stubhub, Kijiji, Facebook Marketplace, etc).