General FAQ
  • When is Sommo Festival?
    Friday and Saturday, July 14-15, 2023.
  • Where is Sommo Festival?
    The site is located behind Avonlea Village at 8779 Route 6, Cavendish, Prince Edward Island – centrally located between the cities of Charlottetown and Summerside.
  • When do the gates open?
    Gates open at 12:00pm daily.
  • When does the festival end?
    10:45pm – 11:00pm daily.
  • Is there an age limit?
    No. The festival is all ages.
  • Once inside, can I leave and return later?

    Yes, you are free to come and go from the festival with a valid wristband. Wristbands are required for re-entry.

  • Where is the lost & found?

    During the festival, the lost & found is located at the lost and found tent.

  • Is smoking, vaping, cannabis allowed?
    There is no smoking, vaping, or cannabis allowed on site.
  • What is the festival code of conduct?

    Click here to see our Code of Conduct.

  • Can I view the sitemap?

  • Does Sommo Festival have a mobile app?
    Yes! Check out the official Sommo Festival mobile app here.
  • What type of payment will be accepted?

    • Sommo is a cashless festival.
    • Mobile payments (Apple and Google Pay), debit and credit cards will be accepted at all food, beverage, and merchandise tents.

  • Can I use my CBMF Beach Buckets (tokens) at sommo festival?
    CBMF Beach Bucks (tokens) are not accepted at Sommo Festival.
Tickets + Wristbands
  • Where can I buy tickets?

    View our TICKETS page for all ticketing options and details.

  • What types of tickets are available?
    View our TICKETS page for all ticketing options and details.
  • Can I refund tickets?
    Tickets are non-refundable.
  • What are "tier" tickets?
    The onsite experience is the same regardless of ticket tier; you will not be in separate areas. There is no difference in “tiers” other than price. Prices are subject to change based on demand. Buy early to save!
  • I bought tickets from an unauthorized source (Facebook, Marketplace, Kijiji, etc.) - how do I check if they are valid?
    We cannot verify tickets that were not purchased directly from us or purchased from our official ticket exchange.
  • What if the name on my ticket is incorrect?
    The name on your ticket does not matter, so long as it is a valid ticket purchased directly via us or from our official ticket exchange.
  • How do I change the name on my ticket?
    1. Log into your Eventbrite account. Then go to Tickets. The order will always be associated with the email address you entered during registration. If you made a typo, changing the email address on your ticket will not make it show in the Eventbrite App. In this situation, you’ll need to use the order confirmation sent to your email address.  2. Click the name of the event to select your order.  3. Click "Edit".  4. Click “Edit” on the individual ticket and change the name. For further assistance: eventbrite.com/support
  • Are kids allowed? How much are children's tickets?
    Children 5 years and younger do not require a ticket for General Admission with a ticket holding adult. Limited 2 children per ticketed adult. Children do require a ticket in all other areas (VIP, Sunroof, Hayloft, Corporate).
  • Does Sommo have VIP seating?

    Yes! VIP areas include the side-stage bleachers, the Sunroof (tables available), and the main VIP area. 

    • All VIP areas are licensed.

    • Children and guests under the age of 19 must have their own full-priced VIP ticket AND must be accompanied by a parent or legal guardian at all times while in this area.

    • The only VIP tickets that have assigned seating are the Hayloft & Sunroof Tables.

  • Where are the Corporate, VIP, Side Stage Bleachers, and Sunroof areas?

  • Does Sommo have private party or corporate hosting opportunities?
    You bet! Corporate suites, Sunroof tables and VIP tickets are all a great way to host corporate clients, friends or family. Get in touch at partnerships@whitecapentertainment.com to discuss corporate hosting opportunities and get your private party started!
  • Do you offer special ticket rates for armed forces / military personnel?
    Yes, please email info@sommofest.com for details on special rates for armed forces / military personnel.
  • When do I get my wristband?

    REMINDER: Don’t put your wristband on right away. Once it’s tightened, it can’t be loosened. We recommend keeping it in a safe place until July 14 and putting it on right before you arrive.


    Ways to get your wristband:


    Banding Party @ Route 6 Ranch
    Friday, July 14: 10am – 12pm


    Box Office Hours:

    Sunday, July 9: 10am – 6pm
    Monday, July 10: 10am – 6pm
    Tuesday, July 11: 10am – 6pm
    Wednesday, July 12: 10am – 6pm

  • How do I register my wristband?

    Register your wristband HERE. You’ll need to enter your legal first & last name + the six character code on the back of your wristband. (Make sure you use the info of the person who will be wearing the bracelet, not the person who purchased it!)


    REMINDER: Don’t put your wristband on right away. Once it’s tightened, it can’t be loosened. We recommend keeping it in a safe place until July 14 and putting it on right before you arrive.

  • When should I register my wristband?
    As soon as you get it!
  • Why should I register my wristband right away?
    You can win prizes! We’ll be giving away ticket upgrades, merch, food & beverage vouchers, front stage access and 2024 weekend passes. Everyone who registers their wristband early has a chance to win!
  • Does my wristband count as my id to prove I'm 19+?
    No, you will need to have your ID at the festival as well.
  • Can my wristband be registered more than once?
    No, registration can only be completed once, and modifications are not allowed.
  • I accidentally damaged or lost my wristband. What should I do?

    Any damaged or tampered with wristbands will not be allowed for accessing the festival. For further inquiries, email info@sommofest.com. Please include your order number and be as detailed as possible describing your situation. You may also visit the on-site box office at the festival grounds.

  • Where is Sommo Festival?
    The site is located behind Avonlea Village at 8779 Route 6, Cavendish, Prince Edward Island – centrally located between the cities of Charlottetown and Summerside.
  • Where is the nearest city?
    Both Summerside & Charlottetown are very close to the Cavendish Beach Events Centre. Charlottetown (driving time) –> 45 minutes Summerside (driving time) –> 35 minutes
  • Is there parking near the festival?

    • Onsite parking behind the main stage is $25 per day. After 10PM, all traffic must exit right (East) if you parked onsite.


    • Off site parking located at Tourist Mart is $15 per day. After 10pm, all traffic must exit right (West) if you parked at the Tourist Mart.


    • No ticket types include complimentary parking.


    • There are no pre-sold parking passes.


    • All parking is first-come, first-served.


    • If you leave the parking lot and come back, you will be required to pay the parking fee again.


    After 10pm:


    • All onsite parking must exit right (East) at the end of the night. Park in the PE lot if you’re headed to Rustico, Charlottetown, New Glasgow, Hunter River, etc.


    • All Tourist Mart parking must exit right (West) at the end of the night. Park in the PW lot if you’re headed to Kensington, Stanley Bridge, Borden-Carleton, etc.


  • Is there a shuttle option?

    Yes, round-trip shuttle bus service is offered between the concert site and Charlottetown, and the concert site and Route 6 Ranch. Get shuttle passes here for service to/from Charlottetown, and get shuttle passes here for service to/from Route 6 Ranch.


    PLEASE NOTE: Shuttle bus passes for 2023 are now sold out.

    • Pickup times for the Charlottetown shuttle are: 11am, 2:30pm, and 5pm. These times refer to when the bus picks up passengers at Founder’s Hall. The bus then makes its way to UPEI and then the Charlottetown Mall.

    • Each shuttle prioritizes ticket holders with the correct time. If you have an 11am ticket and show up to the 2:30pm pick up, 2:30pm ticket holders will get priority.

  • I’m staying at Route 6 Ranch Campground. Where can I buy shuttle passes?

    Get shuttle passes here.

  • I'm staying at a local campground. Where can I buy shuttle passes?
    Shuttle bus route includes local campgrounds. Contact your campground to buy shuttle bus passes and to check shuttle times and pick up locations.
  • Taxi & Ride Share Info

    Is there a taxi option?

    Area map & taxi rates below:

    Are there ride share options?

    Click here to view options from Kari, a ride share company based out of Charlottetown.

    Where are the taxi and ride share pick up and drop off locations?

    If coming from the West (Summerside etc), your drop off and pick up location is Tourist Mart.

    If coming from the East (Charlottetown etc), your drop off and pick up location is Cavendish Beach Information Centre.

  • Is the festival accessible?
    Sommo Festival is accredited as “Fully Accessible” by Access Advisor. Services include: Accessible parking lot for those with the government issued parking passes ($20 first-come, first-serve in the East Premium Parking Lot) a Pat & The Elephant shuttle service to and from the parking lot in Avonlea Village Corporate Suite entrance access accessible washrooms crushed gravel pathways accessible viewing platform that offers a premium view of the main stage, is fully licensed and has a dedicated beverage server  To read more about our accessible classification, visit Access Advisor’s Website. www.accessadvisor.ca
  • Do I need a special ticket to sit on the accessible platform?

    Yes! Email info@sommofest.com and a customer service representative will reach out to you to purchase. If you already have a pass, let us know and we’ll swap your ticket for an accessible ticket if available. 

  • What gate do I enter the festival?
    If you have an Accessible Ticket, enter through the Corporate Suites entrance. This entrance is to the left of the Bell Main Stage (when approaching from the parking lot.)
  • Are there bathrooms by the accessible platform?
    Yes, accessible washrooms are nearby.
  • What if I have difficulty walking but don't need access to the accessible platform?
    Anyone can use the accessible entrance. This entrance is intended to assist those with difficulty walking or mobility issues. You do not need an accessible ticket to use this entrance.
  • Do you have accessible parking?
    Accessible parking will only be in the East Premium Parking lot and will be available first-come, first-serve for $20 for those who have a government-issued accessible parking pass. Ask an attendant at the VIP entrance to the south of the venue if you need the use of a wheelchair. For any other questions, concerns, or additional information, please email info@sommofest.com
  • Are wheelchairs available at the festival?
    A limited number of wheelchairs are available at the Corporate Suites entrance. There is no charge for usage, but a valid picture I.D. and/or driver’s license must be left with the gate attendant. When the wheelchair is returned to the same gate it was obtained at, the I.D. will be returned.
  • Can I bring my service animal with me?
    Yes. Service animals are allowed, but pets are not.
What Can I Bring?
  • What is the bag policy?
    Maximum bag size = 17″ x 13″ x 6″ All bags may be subject to search prior to entry. We reserve the right to alter carry-in policies at any time.
  • Can I bring chairs?
    Yes. Standard “bag” chairs are acceptable to bring. Do NOT bring high back lawn chairs. If your “bag” chair is blocking the view of an individual behind you, we will ask you to remove that particular chair. Limited chairs, provided by the festival are available in the VIP section, but you can bring your own “bag” chair into VIP if need be. Chairs left unoccupied in the line-up prior to gates opening will be removed.
  • Can I bring a stroller for my child into the festival?
    Yes. Strollers are acceptable.
  • Can I bring food or drink into the festival grounds?
    No outside beverages or food of any kind is allowed. However, empty reusable water bottles are allowed. Once inside the festival, you can purchase food and drink from a variety of vendors. Sommo Festival will have a free water refill station for you to fill up your reusable water bottles. If you have a specific dietary question, please email info@sommofest.com.
  • Is there a water refill station?
    Yes, there is a complimentary water refill station located along food vendor row. You are allowed to bring empty reusable water bottles onsite. Stay hydrated!
  • If I have a dietary restriction, can I bring food?
    If you have a doctor’s note or another form of dietary restriction identification, you may bring a reasonable amount of food onsite; however, all items must be pre-packaged and sealed. We will have a variety of gluten free and dairy free options at the festival. If you have a specific dietary question, please email info@sommofest.com
  • Can I bring in a prescription?
    Prescription medication is allowed in the original prescription bottle, any guests attempting to bring in prescription medication must have photo identification card that matches the name printed on the prescription, and the pills in the bottle must match the description printed on the prescription. Over-the-counter medications are allowed in – provided that they are new and in their original, factory-sealed container.
  • What items are prohibited?

    The Festival reserves the right to alter carry-in policies at any time. Currently, items NOT permitted include, but are not limited to:


    ● Framed Backpacks
    ● Large bags
    ● Coolers
    ● Other carry-ins
    ● Umbrellas
    ● Outside food or beverages (You are allowed to bring an empty reusable water bottle for the water refill station.)
    ● Cans or glass bottles
    ● Alcohol or illegal substances
    ● Contraband
    ● Pets
    ● Any and all professional audio recording equipment
    ● Professional cameras and professional recording (photo, video, audio) equipment (NO large professional detachable zoom lenses, stands, monopods, tripods, attachment sticks (selfie sticks) or other commercial equipment.
    ● Any and all professional video equipment. No video recording will be allowed
    ● Drones or any other remote flying device
    ● Laser pointers or glow sticks
    ● Air horns
    ● Skateboards
    ● Inline skates
    ● Kites
    ● Frisbees
    ● Picnic baskets
    ● Weapons of any kind

  • What should I do if I lose my child inside the festival?
    If your child becomes lost inside of the festival grounds, please notify a uniformed security officer or volunteer.
  • Can I sell my stuff in the parking lots?
    If not approved, absolutely not. If you are caught, you will be asked to leave the area immediately.
Get Involved
  • How do I sign up to be a food and/or drink vendor?

    To become a food and/or drink vendor, fill out the application form here.

    View the Vendors Guidelines booklet here.
  • How do I sign up to be a craft/artisan vendor?

    Stay tuned for our craft/artisan vendor application form, coming soon.

  • Are you looking for volunteers?
    Stay tuned for our volunteer application form, coming soon.
  • Is there a media application?

    CLICK HERE to fill out our Media Accreditation Application.


    Deadline to apply: June 23, 2023