WRISTBANDS
Your wristband acts as your ticket AND your method of payment at the festival. Simply double tap your wristband to purchase food, drink, and merch from onsite vendors. Wristband payments will be the only accepted method of payment on the festival grounds.
Need help creating an account? Click here to view a helpful tutorial on creating your Intellitix Web account.
Don’t wait! Register your wristband, link your credit card, and you could receive a $10 credit* applied to your wristband! Valid on food, beverage, or merchandise purchases.
(*Limited to the first 1,500 registrations of Sommo 2024 wristbands. Credit expires at 11pm 9/14/2024.)
WATCH VIDEO
This brief video guides you through creating an Intellitix Web account, adding your wristband, attaching a payment method, and receiving support from the Intellitix Team.
MORE INFO
Need help getting started? Visit the Help Centre for resources on creating and managing your Intellitix Web account.
FAQ
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How do I get my wristband?
Wristbands will be mailed to the address on your tickets, prior to the festival. Ticket holders will be advised of the deadline to purchase tickets and have your wristbands mailed to you.
Do NOT put your wristband on until the day of the festival. They lock once tightened – once they’re on, they’re on!
Your wristband will NOT be mailed if you ordered your ticket from an unauthorized ticket seller, OR if you purchased your ticket after the wristband mailout deadline. (Mailout deadline will be confirmed in spring 2025).
Any wristbands not mailed can be picked up at the festival grounds box office before the festival.
Festival Grounds Box Office:
8779 Route 6, Cavendish – behind Avonlea VillageBox office is open daily (11am-9pm) during festival weekend. Stay tuned for additional wristband pickup locations and times in the lead-up to Sommo 2025.
*Please note, any orders placed outside of Canada do not qualify for shipping and will need to be collected from the box office.*
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How do I register my wristband?
Stay tuned for 2025 wristband registration information.
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When should I register my wristband?
As soon as you receive it! More information to come.
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Why should I register my wristband?
It protects your purchase and assigns that wristband to you and only you. It offers protection if you should lose your wristband and need to replace it.
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When will I get my wristband?
Wristbands will be sent closer to the festival, approximately 3-4 weeks prior. We will be sure to let everyone know once shipping has begun.
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Does my wristband count as my ID to prove I’m 19+?
No, the wristband you receive in the mail is not a 19+ bracelet. If you are over 19, you will be given a 19+ wristband at the festival gates after being ID’d. Anyone over 19 will have 2 wristbands: the one they initially received by mail, and the second one (19+) received onsite at the festival.
If you are underage and caught inside the festival with a 19+ bracelet on, your bracelet will be confiscated, and you will be removed from the festival.
ID must be carried at all times. 19+ wristband does not replace your ID. IDs will be verified at the gates each day of the festival, and those without IDs will have their 19+ wristband removed.
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Can you register a wristband more than once?
No, registration can only be completed once, and modifications are not allowed.
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I accidentally damaged or lost my wristband. What should I do?
Any damaged or tampered with wristbands will not be allowed for accessing the festival. For further inquiries, email info@sommofest.com. Please include your order number and be as detailed as possible describing your situation. You may also visit the on-site box office at the festival grounds.
There is a $20 replacement fee for lost or damaged wristbands.
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I need to replace my wristband.
The only way to receive a replacement is for the original purchaser to pick it up in person at the Box office. We are only able provide a replacement for wristbands purchased through the Sommo Festival website, Showpass or via Showpass Resale/Waitlist. We cannot assist with orders purchased through third parties.
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I pulled my wristband too tight/tightened it before or after putting on my wrist. What should I do?
There is a $20 replacement fee for wristbands that have been pulled too tight to slide onto your wrist.
If this happens before the festival, please keep the chip that is on the wristband. There is a string of numbers and a security code on the back of this chip that will be used to replace the correct wristband (if you have ordered more than 1 ticket)
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Will you sell single day wristbands?
GA and VIP single day wristbands are available now. Sunroof and Hayloft tickets are only available as weekend passes.
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I purchased a 2 day pass but can not attend 1 day of the festival, can I give my wristband to someone to use that day?
Wristbands must be worn securely on your wrist and cannot be slipped on and off.
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Will there be a box office location at the festival?
Yes. The Box Office/Will Call will be located at the bottom of the festival grounds, at the corporate/accessible entrance prior to the festival. Dates to come.
During the festival, it will move to the top of the hill by the main gate, for the following;
Saturday, September 13th, 11am-10pm
Sunday, September 14th, 11am-10pm -
I think my wristbands have been lost in the mail, what do I do?
Please note that wristbands are not shipped until 3-4 weeks prior to the festival. If you do not receive it in the mail prior to departing for the festival, please bring your ID, as well as your confirmation email and order number to the box office.
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Yes, your wristband will still work if it gets wet.
Yes, your wristband will still work if it gets wet.
