Wristbands will be mailed to the address on your tickets, prior to the festival. Ticket holders will be advised of the deadline to purchase tickets and have your wristbands mailed to you.   Do NOT put your wristband on until the day of the festival. They lock once...

You can upgrade your tickets to a higher value ticket, however you can not downgrade tickets. To exchange your ticket, head to Showpass and you may need to log into your account. You will click on your name in the top right hand corner and...

Tickets are non-refundable, but you may be able to exchange tickets for alternate dates or a different ticket type, if there is availability. For instructions on how to exchange tickets, head to Showpass and follow these steps. ...